Monday, June 11, 2018

Dear Inn

Dear new owners of The Inn at Gig Harbor,

     Thank your for declining to honor the quoted rate of our reservation and refusing to offer a corporate rate to our corporate employer for your hotel rooms. Because of you, we are staying at the much nicer Best Western Wesley Inn. Although we enjoyed the oversized rooms we were usually given at your hotel, our suite here is not only oversized, but has a jacuzzi and fireplace in the bedroom. And a pocket door separates the bed and bath from the living area. We enjoyed the made to order breakfasts that were included with the room, but there is a nice, free breakfast here, with no asterisks. Hopefully you have changed the lobby music from 30's era nightclub, which sometimes drove me out into the rain to escape, but music is a matter of preference and the front desk staff were friendly and helpful enough to endure the bad music. They play Christian music here. And instead of outside seating on the hot concrete facing your parking lot, I can enjoy the sun by the beautifully landscaped outdoor pool area. Or I can choose to relax in the other courtyard by the gas fireplace. Too bad you don't have a pool or a courtyard, people appreciate those amenities.
     I don't even have to keep the fan on constantly here to drown out traffic noise. This Best Western is in such a nice part of town, I was convinced it must have started out as an apartment complex or assisted living facility. But no, it was built by a retired pastor named Wesley who looked on hospitality as a ministry, not just an industry. The motto here is, "May you come as guests, and leave as friends." Based on our employer's booking experience, I'm guessing that's not your motto.
     We have stayed at your facility nearly every June for six years for my husband's contract work. Good luck with filling the 40 night vacancies you lost between the two, 20 night room reservations. Even at a discounted rate, that represents a lot of money. But, as I said, we are delighted with the way things turned out, and you made it happen.

                                                                     Thanks again,

                                                                                      The Lambs

                                                                                     

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