That catchy title refers to Caesar's question to Brutus in the Shakespeare play "Julius Caesar." As Caesar is being betrayed and stabbed by Roman senators, he asks his friend Brutus if he is betraying him too. Et tu, Brute'?, meaning you too Brutus? The answer was yes. I chose it as a title because: 1) Using Latin makes me sound smart 2) Brew sounds like Brute' 3) It is the second business to disappoint me in the last few days. In my last post I whined about being let down by Les Schwab, this one is about today's experience at City Brew. I have been a City Brew fan since the first one opened close to where I live. Sadly, that location closed, but another opened in Evergreen. Between being located in one of those black hole spots that kills every business that builds there, and chronic staffing problems, that one closed too. The only remaining City Brew is near the hospital and, after today, I'm not so sure about that one.
My coffee place picks have a lot to do with perks, and I had received a $5 off a drink purchase that was only good for a few days. I had never seen the parking lot so empty at noon before, and at the tables where there are usually students and businessmen on computers, Bible study and knitting groups meeting, I was the only customer. Since I drank my emergency freezer frappe that helps with my migraines yesterday, I ordered a follow up frappe. I gave the girl my phone number (twice, slowly), showed her the offer on my phone, and ordered my drink (twice, slowly). She charged me full price. I explained it again. She and the other young woman conferred and said the discount only applied to hot drinks. I explained (twice, not so slowly) that it did not say that, and the offer has never worked that way before. Meanwhile I got on my City Brew app, started to order the same frappe and it applied the discount. Finally, an older woman came out of the back, easily found the coupon in my account and took my order. Then the girls made my drink (slowly). The only other customer who came in after me got tired of waiting, asked for her money back, and left (quickly).
This does not bode well for the future of our lone City Brew. I definitely will not be requesting their gift card for my birthday. I understand what it is like to be new to a job, that excuses the slow and don't know part, but employees who make up explanations roast my beans. It is not like getting stabbed or anything, but lying to me in a business filled with the aroma of so many happy memories feels a little like betrayal. First Les, now--You too, City Brew?